Customer first

Our competence is committed to customer service


Our culture towards machines goes instinctively on customer service.
A top-level service means granting one-to-one relation with skilled personnel, spare parts on call and efficient on-site assistance. Customer loyalty and gained esteem are our successful key factors.

2,000,000
spare parts in stock
800,000
km of our techinicians a year
7
languages fluently spoken

Think globally, Act locally

We are well aware of all peculiarities and usability of our machines and we carry on a 360° remote and non-remote service.

  • Interventions within 48 h 
     worldwide
  • Widespread presence in the world
     with local spare parts stock and service 
  • Qualified and trained staff
     dedicated to each single product and application

Be in front line

A competent expert follows customer since the beginning of needs. Proud to lay our best strength in customer service quality. 

Automated warehouse

Our warehouse is fast and well-organized. 
Thanks to a code, the operator can trace the requested spare part in just few seconds. 

Efficiency starts from here

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